Key Responsibilities:

• Answer screen and forward incoming phone calls video calls and live chats in both Korean and English.
• Manage virtual reception area ensuring smooth communication and support for clients and visitors.
• Handle inquiries from clients and visitors providing accurate information and assistance.
• Assist with scheduling virtual appointments and managing calendars.
• Perform general administrative tasks such as data entry digital filing and document management.
• Translate documents and communications between Korean and English as needed.
• Coordinate with other departments to ensure smooth virtual office operations.
• Assist with special projects and other duties as assigned.
  

  Requirements

  • Proven experience as a receptionist administrative assistant or similar role preferably in a virtual setting.
  • Fluency in both Korean and English (written and spoken).
  • Excellent verbal and written communication skills.
  • Proficient in MS Office (Word Excel Outlook) and virtual communication tools (e.g. Zoom Microsoft Teams).
  • Strong organizational and multitasking abilities.
  • Friendly and professional demeanor.
  • Ability to work independently and as part of a virtual team.
  • Reliable internet connection and a quiet professional workspace.
    

    Preferred Qualifications:

    • Previous experience in a bilingual receptionist role.
      
      Benefits

      • Permanent Work from Home Set Up
        
      • Paid TimeOff
        

        Requirements: Strong command of the Spanish language. 1-2 years of proven experience in customer service with a focus on multi-channel support. Demonstrates customer orientation and excellent customer service skills. Strong organization skills, attention to detail and follow through to resolve any outstanding issues. Strong written and verbal communication skills; leads internal communications and external/client communications with detailed support and assistance.