ING is currently accepting applications for the position of Customer Journey Expert in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

ING operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are seeking a highly motivated and skilled Customer Journey Expert to join our team. As a Customer Journey Expert, you will be responsible for analyzing and optimizing the end-to-end customer experience across all touchpoints.

Your main duties will include conducting customer journey mapping, identifying pain points, and implementing strategies to enhance customer satisfaction and loyalty.

Key requirements for this role include a strong analytical mindset, excellent communication skills, and a deep understanding of customer behavior. Previous experience in customer experience management is preferred.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly