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Administrative Assistant Health
- Assisting with handling high volume of incoming telephone and internet enquiries.
- Scheduling services for our clients by restoring Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.
- Handle anything from information requests feedback and general enquiries to complaints.
- Preparing inhome care assessments and drafting care plans to best meet client requirements.
- Maintaining client and care worker compliance and documentation according to government standards.
- Ensure all documentation is accurately and comprehensively completed in databases and software programs according to organization policies and procedures and legislative frameworks.
- Providing oncall services on rotation after hours on the weekends and on public holidays.
Requirements
Requirements/Skills Needed:- Proven 3 years of work experience as an Admin Assistant or a similar role.
- Excellent verbal and written communication skills
- Excellent time management skills and ability to multitask and prioritize work
- Attention to detail and problemsolving skills
- The ability to operate efficiently and deliver excellent service when under pressure
- Time management organizational skills & ability to manage competing priorities
- Relationship development skills to support diverse clients to achieve their goals and objectives
- Intermediate to Advanced Microsoft Office experience (Excel Word Outlook and CMS)
Additional Job Details:Setup and Location: Officebased (Northgate Cyberzone Alabang Muntinlupa NCR)Work Schedule: 8:00 AM to 5:00 PM (AEST) 6:00 AM to 3:00 PM (PH Time)Employment Type: FulltimeAll interviews and other hiring requirements are done virtually or through video calls or emails.Requirements/Skills Needed: Proven 3+ years of work experience as an Admin Assistant or a similar role. Excellent verbal and written communication skills Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills The ability to operate efficiently and deliver excellent service when under pressure Time management, organizational skills & ability to manage competing priorities Relationship development skills to support diverse clients to achieve their goals and objectives Intermediate to Advanced Microsoft Office experience (Excel, Word, Outlook, and CMS) Additional Job Details: Set-up and Location: Office-based (Northgate Cyberzone, Alabang, Muntinlupa, NCR) Work Schedule: 8:00 AM to 5:00 PM (AEST) | 6:00 AM to 3:00 PM (PH Time) Employment Type: Full-time All interviews and other hiring requirements are done virtually or through video calls or emails.
- Excellent verbal and written communication skills
- Scheduling services for our clients by restoring Care workers dependent on their qualifications and availability. Creating master rosters as well as managing daily changes to existing rosters.
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