Probe CX is currently seeking applicants for the position of Customer Experience Executive in the Pampanga area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

MINIMUM REQUIREMENTS:

• Has strong verbal, written and comprehension skills
• Competent in use of MS products/ Google and call centre tools
• Has critical thinking skills with focus on issue resolution and customer satisfaction
• Can multitask and has high attention to details
• Is self-motivated, can work independently and contribute to cross-functional teams
• Is flexible and can quickly adjust to frequent process and information changes
• Analytical and process driven but a nimble learner with the ability to adapt quickly when circumstances require it
• Willing to work on shifting schedules

PREFERRED REQUIREMENTS:

• Experience working in a financial technology/banking account (US Region)
• Has at least 6 months voice support experience/12 months any industry experience

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly