Concentrix

Customer Service Representative

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:

• Answering incoming calls from customers

• Sorting out customers’ inquiries or requests

• Ensuring that customers’ requests are managed in an appropriate and timely manner

• Developing, organizing, and maintaining accurate files

• Maximizing different Concentrix and client-based tools and applications for customer management and servicing

• Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:

• We accept at least SHS/HS graduate or equivalent with diploma

• Good to excellent English communication skills

• Excellent customer service, problem-solving, and multitasking skills

• Computer literate

• Can start asap

Offer:

• Up to Php 22k to 30k salary

• Plus allowances

• Monthly performance incentives

• Leave Credits

• Insurance Coverage

• HMO

• Career development and advancement opportunities

Apply now and be part of our team!

#JoinCNXC now and let’s be #DifferentTogether!