Job Responsibilities:

● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.

Qualifications:

* With or without BPO Experience
– At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
– Excellent phone etiquette and excellent verbal, written, and interpersonal skills
– Ability to multi-task, organize, and prioritize work

Interested applicants may click the Apply Now button!