Kyndryl is currently seeking applicants for the position of Team Lead (First Line Manager, Language Service Desk) in the Quezon City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kyndryl operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

As a Team Lead for the Language Service Desk, you will be responsible for overseeing a team of language specialists who provide linguistic support and assistance to customers and employees. Your primary role will involve managing day-to-day operations, ensuring quality service delivery, and resolving escalated language-related issues.

You will also be in charge of training and supervising team members, monitoring performance metrics, and implementing improvement strategies to enhance team efficiency and performance. Strong leadership, communication, and problem-solving skills are essential for this role.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.