Sales Associates serve as the first point of contact between a company and its customers. Usually, they have an in-depth understanding of the company’s products, services and policies which helps develop a trusting relationship with customers. Here are examples of the duties and responsibilities of a Sales Associate:
• Provide excellent customer service which includes greeting customers, answering their questions and ensuring optimal customer satisfaction
• Achieve sales goals
• With Pleasing personality
• Fresh Graduate
• With or Without Experience
• Age: 18 to 30 years old.
• Operate cash registers, process point of sale purchases and balance drawers
• Advise customers on products and services that best suit their needs
• Learn about new products, services and company policies regularly
• Keep their sales floor clean and visually appealing
• Handle merchandise returns and refunds
• Can handle work under pressure.
• Proven work experience in a retail sales role
• Knowledge of customer service and sales
• Ability to stand and walk for extended periods
• Proficiency in handling cash registers and point of sales transactions
• Ability to achieve sales quota
• Excellent communication and interpersonal skills