As a waiter or food server, your role is essential in ensuring that diners have a pleasant and enjoyable experience. Your duties and responsibilities typically include:

1. Greeting and Seating Guests: Welcome guests warmly as they arrive, guide them to their seats, and provide menus.

2. Taking Orders: Accurately take food and drink orders from guests, making sure to note any special requests or dietary restrictions.

3. Providing Recommendations: Offer suggestions from the menu, including specials, and answer any questions about ingredients or preparation methods.

4. Serving Food and Drinks: Deliver food and beverages to the table in a timely and organized manner, ensuring everything is presented properly.

5. Checking on Guests: Regularly check on guests to ensure they are satisfied with their meals, refill drinks, and address any additional needs or concerns.

6. Handling Payments: Process payments accurately, including cash and card transactions, and handle the billing process efficiently.

7. Maintaining Cleanliness: Keep the dining area clean and organized, including clearing used dishes and utensils, and setting tables for new guests.

8. Coordinating with Kitchen Staff: Communicate effectively with the kitchen to ensure orders are prepared correctly and promptly.

9. Adhering to Health and Safety Standards: Follow hygiene and safety protocols, including proper food handling and sanitation practices.

10. Upselling and Cross-Selling: Suggest additional items or upgrades to enhance the dining experience and increase sales.

11. Handling Complaints: Address any issues or complaints from guests professionally and seek to resolve them promptly.

12. Team Collaboration: Work closely with other staff members, including bussers and kitchen staff, to ensure smooth service.

13. Maintaining Knowledge of Menu and Specials: Stay informed about menu items, ingredients, and any changes or specials to provide accurate information to guests.

14. Assisting with Special Requests: Accommodate special requests or modifications to dishes as needed.
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