Virtual istant - Admin Receptionist GVCCS092024 Hiring

This job is unavailable.

Virtual istant – Admin

Scale-X Solutions

per Month

Full Time

Clerical/Administrative

1 year ago

This is a remote position.

JOB DESCRIPTION:
Remote / Virtual Assistant
Receptionist and Administrative Staff
We are seeking a friendly and professional Remote Receptionist and a detailoriented and efficient Remote Administrative Staff to join our team. As the first point of contact for our clients you will play a vital role in creating a welcoming virtual environment and ensuring the smooth operation of our front desk. This role also requires excellent organisational skills and the ability to handle various administrative duties from a remote location. A background in the National Disability Insurance Scheme (NDIS) is a plus.
The ideal candidate will have excellent attention to detail and a passion for helping people especially when dealing with Australian customers remotely

Responsibilities:
Manage daytoday administrative tasks including filing and data entry
Assist in the preparation and submission of reports and documentation.
Organize and schedule meetings and appointments
Design and format documents forms and presentations to meet company standards.
Ensure all documents are professionally presented and align with branding guidelines.
Answer screen and forward incoming phone calls in a courteous and efficient manner using VoIP or similar technologies.
Provide basic and accurate information via phone/email.
Handle customer inquiries and complaints with professionalism and patience.
Collaborate with other staff to ensure clients needs are met efficiently.
Email monitoring and organising
Ensure all details and information that is entered into the database is current and accurate

Requirements
QUALIFICATIONS/JOB REQUIREMENTS:
Proven work experience as an administrative or receptionist role.
Experience working with Australian customers is essential.
Prior experience in the NDIS sector is a strong advantage.
Proficiency in Microsoft Office Suite and virtual communication tools (e.g. Zoom Microsoft Teams).
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organisational skills and attention to detail.
Multitasking and timemanagement skills with the ability to prioritise tasks.
Customer service attitude.
Reliable internet connection and workspace
Requirements: Proven work experience as an administrative or receptionist role. Experience working with Australian customers is essential. Prior experience in the NDIS sector is a strong advantage. Proficiency in Microsoft Office Suite and virtual communication tools (e.g., Zoom, Microsoft Teams). Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organisational skills and attention to detail. Multitasking and time-management skills, with the ability to prioritise tasks. Customer service attitude. Reliable Internet connection and Workspace

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This job is unavailable.