Milestone Technologies, Inc. is currently seeking applicants for the position of IT Service Desk Technician L1 in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Milestone Technologies, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

As an IT Service Desk Technician L1, you will be responsible for providing technical support to end users regarding hardware, software, and network issues. Your duties will include troubleshooting problems, documenting issues, and escalating complex cases to senior technicians.

Key requirements for this role include knowledge of computer systems, excellent communication skills, and a strong customer service orientation. Basic understanding of ITIL framework and experience with help desk software are preferred.

If you enjoy solving technical issues, have a passion for customer service, and possess the necessary technical skills, this role may be the perfect fit for you.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly