Awesome CX by Transcom is currently accepting applications for the position of Team Leader (BPO) in the Davao City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Awesome CX by Transcom operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are looking for a dynamic and experienced Team Leader to join our BPO (Business Process Outsourcing) team. As a Team Leader, you will be responsible for supervising and leading a team of customer service representatives to ensure the highest level of customer satisfaction.

Your main duties will include coaching and training team members, monitoring performance metrics, and implementing strategies to improve productivity and efficiency. Strong leadership skills, excellent communication abilities, and a solid understanding of BPO operations are essential for this role.

If you have a proven track record of success in a similar role and are passionate about delivering exceptional customer service, we want to hear from you!

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.