RSD Human Resource Management Consultancy is currently accepting applications for the position of Customer Service Representative (CSR) – Healthcare Account in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

RSD Human Resource Management Consultancy operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

We are hiring a customer service representative to manage customer queries and complaints. Join our team to process orders, modifications, and escalate complaints across various channels. Your role includes maintaining a positive attitude, resolving complaints, and coordinating with colleagues.

Responsibilities:

• Respond promptly to inquiries
• Communicate through various channels
• Resolve complaints efficiently
• Know products thoroughly
• Process orders and requests
• Keep records of interactions
• Provide feedback on service efficiency
• Manage junior team members
• Ensure customer satisfaction

Job Type: Full-time

Pay: From Php26,00.00 per month

Benefits:

• Paid training

Schedule:

• 8-hour shift
• Night shift

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.