Company Amtech Solutions is offering job opportunities for the position of Virtual Interview – Non Voice Account / Customer Service Representative with BPO experience in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Amtech Solutions operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

Skills/ Qualifications needed:

• Communication: Excellent verbal and written communication skills.
• Interpersonal: Strong ability to build relationships and engage with customers.
• Problem-Solving: Ability to address and resolve customer issues effectively.
• Technical Proficiency: Familiarity with relevant software and systems.
• Organizational: Strong organizational and multitasking skills.
• Adaptability: Ability to adjust to different customer personalities and situations.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner.
• Address customer inquiries and provide accurate information about products, services, or policies.
• Handle customer complaints and issues promptly, aiming for resolution and customer satisfaction.
• Upsell or cross-sell products and services as appropriate.
• Maintain a clean and organized work environment.
• Collect and report customer feedback to help improve services or products.
• Participate in training and development opportunities to enhance skills and knowledge.

Think you’re a great fit for this role? Don’t wait—apply today and show us why you’re the perfect candidate. Click ‘Apply Now’ to get started.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20,00.00 – Php30,00.00 per month

Benefits:

• Additional leave
• Company car
• Company Christmas gift
• Employee discount
• Flexible schedule
• Fuel discount
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid toll fees
• Paid training
• Pay raise

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Rotational shift

Supplemental Pay:

• 13th month salary
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.