Accenture is currently accepting applications for the position of Speech Analytics Specialist in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Accenture operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

A Speech Analytics Specialist is responsible for analyzing recorded customer interactions using speech recognition technology.

Key duties include identifying trends, evaluating call quality, and providing insights to improve customer service strategies.

Proficiency in data analysis, communication skills and a strong understanding of voice technology are essential for this role.

Experience in utilizing speech analytics tools and knowledge of customer service best practices are highly valued.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work