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Billing and Collection Associate

Dempsey Inc
Full Time
Accounting
3 months ago
Full time
No experience required
BILLING AND COLLECTION ASSOCIATE (URGENT)

Job Type: Full-time

Work Schedule : 8:30am-5:30pm

Responsibilities :

 Process of membership enrollment.

 Process regular billing.

 Handles client/customer (internal and external) concern.

 Performs other duties and responsibilities as maybe assigned by the immediate superior.

 Process and maintain accurate customer billing information

 Generate invoices and statements in a timely manner

 Track and monitor outstanding accounts receivable

 Communicate professionally with customers via phone, email, and mail to collect overdue payments

 Research and resolve billing discrepancies

 Process customer payments (including online payments)

 Apply late fees and penalties according to company policy

 Escalate unresolved accounts to designated personnel when necessary

 Maintain detailed records of all collection activities

 Prepare reports on collection performance metrics

 Adhere to all company collection policies and procedures

Qualification :

 Graduate of any 4-year Business Course

 Fresh graduate is welcome to apply.

 Computer Literate (Proficient in Microsoft Excel)

 With good communication skills.

*E-7/25/24

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Dempsey Inc

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