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Billing and Collection Associate
Job Type: Full-time
Work Schedule : 8:30am-5:30pm
Responsibilities :
Process of membership enrollment.
Process regular billing.
Handles client/customer (internal and external) concern.
Performs other duties and responsibilities as maybe assigned by the immediate superior.
Process and maintain accurate customer billing information
Generate invoices and statements in a timely manner
Track and monitor outstanding accounts receivable
Communicate professionally with customers via phone, email, and mail to collect overdue payments
Research and resolve billing discrepancies
Process customer payments (including online payments)
Apply late fees and penalties according to company policy
Escalate unresolved accounts to designated personnel when necessary
Maintain detailed records of all collection activities
Prepare reports on collection performance metrics
Adhere to all company collection policies and procedures
Qualification :
Graduate of any 4-year Business Course
Fresh graduate is welcome to apply.
Computer Literate (Proficient in Microsoft Excel)
With good communication skills.
*E-7/25/24
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