Why Join Us?

– No Prior Travel Experience Needed: We value passion and the right skillset over previous travel experience.
– Comprehensive Training: Benefit from in-depth training and an optional mentorship program to set you up for success.
– Competitive Commissions: Enjoy industry-leading travel commissions that are among the best in the market.

Key Responsibilities

Customer Consultation
– Engage with customers via online platforms to understand their travel preferences, requirements, and budget.
– Provide personalized travel recommendations, including destinations, accommodations, and activities.

Online Booking Assistance
– Utilize online booking tools and platforms to assist customers in planning and booking their travel arrangements.
– Ensure accurate and efficient processing of reservations, payments, and confirmations.

Product Knowledge
– Stay updated on the latest travel trends, destinations, and industry developments.
– Develop a deep understanding of various travel products, including flights, hotels, tours, and packages.

Customer Relationship Management
– Build and maintain positive relationships with customers by providing ongoing support, addressing inquiries, and offering post-travel assistance.
– Proactively follow up with customers to gather feedback and encourage repeat business.

Communication Skills
– Communicate clearly and effectively with customers through various online channels, including chat, email, and social media.
– Collaborate with team members and share insights to enhance customer service strategies.

Problem Resolution**
– Handle customer concerns and issues with professionalism and efficiency.
– Collaborate with relevant departments to resolve complex customer inquiries.

Requirements

– Excellent communication skills, both written and verbal.
– Strong customer service orientation with a passion for creating exceptional travel experiences.
– Proficient in using online booking platforms and travel management tools.
– Ability to work in a team-oriented, fast-paced environment.
– Knowledge of popular travel destinations, airline policies, and hotel offerings.

Education and Qualifications

– High school diploma or equivalent.
– Certifications in travel and tourism provided (e.g., Certified Travel Associate).

Interested candidates should submit their information to join our dynamic team and start making a difference in the travel industry!

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